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Privacy Policy

Privacy Policy

CaptainDaves.com Privacy Policy
This policy covers how CaptainDaves.com treats personal information that CaptainDaves.com collects and receives. Personal information is information about you that is personally identifiable like your name, address, email address, credit card number, or phone number, and that is not otherwise publicly available.
This policy applies only to the practices of companies that CaptainDaves.com owns or controls, to its parent company, or to people that CaptainDaves.com and its parent company employs or manages.

Information Collection and Use

We collect personal data about you when you do one or more of the following things:

  • Use this website.  When you use this website, we and third parties with whom we partner may place use cookies, tags, scripts and pixels to track the pages you visit and actions you take, and pop ups that have been displayed to you on the site. Cookies may have unique identifiers and may reside on your computer. Our logs may retain your IP address, pages you visit, and other information such as the type of device and browser you are using. This information is generally used in aggregate and is not associated with individuals unless you create an account or share personally identifying information with us, such as your name and email address. These cookies are intended to make our web site easier to use and to improve and enhance your shopping experience. They are also used to understand how visitors use and interact with our site so that we may improve it for future visitors. You may be able to delete or block cookies, but doing so may affect the functionality of the site and may result in you being shown pop ups more often..
  • Register or open an account on our website.  The information we require to register or open an account includes your first and last name and email address.  This information is used to allow you to order more quickly, to track your orders, and to allow you to monitor and change your subscriptions and out-of-stock notifications, tags, and othe rinformation (see below).
  • Submit information on a “Contact Us” form on our website.  This information includes your name, email address and (optionally) your phone number.  The information is used to respond to your query but it is not used to send you marketing or other information unrelated to you query. A record of inquires is retained in our help desk application so that we can assist you with further inquiries. 
  • Subscribe to a newsletter, out of stock notification, or request a coupon.  The information collected in this case includes your email address and name.  This information is used to provide you with the newsletter subscription, in-stock notification, coupon or other information you requested.  It becomes part of your account and can be modified by logging into your account.  You may also unsubscribe to newsletters or other marketing emails by clicking on the link in each email.
  • Ask us a question using the chat box. The information collected when you use the chat box includes your name and email address.  This information and any subsequent chat discussion or email correspondence is retained in our help desk application so that we can address your question and any future inquiries.  Inquiries are not linked to your account but if you are inquiring about a specific order, it may include links to that order which may include other personal information such as your bill to or ship to address.
  • Purchase an item.  Information collected includes your IP address, which is used to help prevent fraudulent transaction; your billing address and payment information, which is used to process payment and any future refunds or adjustments; your shipping address, which is used to fulfill and deliver your order by us and by third parties such as drop shippers and carriers including but not limited to Fedex and the postal services; and your email address and phone number, so that we may communicate to you about the order.  With the exception of credit card numbers and related payment details, which are NOT retained, all of the above data is retained so that we can handle post-sale inquiries, process returns and refunds, and honor future warranty requests.  Your order information is also linked to your account, where you can view your order history and track your shipments. 

Information Sharing and Disclosure
CaptainDaves.com does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, or as required by law.

Your Ability to Edit and Delete Your Account Information and Preferences
You have the right to modify any date we collect on you can do so by logging into your account and updating its contents. 
You also have the right to request that we change or erase any and all personal data we have collected on you.  Please contact us to request rectification or erasure of your data.

Confidentiality and Security
We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
We have physical, electronic, and procedural safeguards to protect personal information about you.

Changes to this Privacy Policy
This privacy policy was last updated on May 24, 2018.  
CaptainDaves.com may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your CaptainDaves.com account or by placing a notice on our site.
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